Managing quality : tools & systems (MAIQ01_IIBM)
Présentation
Objectifs
This module aims to enable the student to :
- understand the cross-functional integration in a supply chain, the strategy, the planning, the operation and the extension of logistics.
- identify and describe the processes and the objectives of a Quality Management system as well as participate in its construction and improve the processes.
- carry out an analysis of the existing situation regarding the safety and environmental aspects.
Heures d'enseignement
| Travaux Dirigés | 16h |
Plan du cours
- Seven basic quality tools
- Continuous improvement : PDCA and DMAIC, 8D problem-solving method
- Process mapping
- Auditing, Assessment
- ISO 9001 requirements
- Safety analysis
- Environmental analysis
Compétences visées
L01 : Make the personnel aware and accompany them in activities linked to quality (approach, processes, procedures, tools…).
L02 : Know how to map a process.
L03 : Use continuous improvement methods.
L04 : Analyze the company’s quality management system (current state, approach and deployment, possible improvements and future objectives).
L05 : Understand and carry out a basic analysis of the flows in a company.
L06 : Be able to establish the criteria necessary for a procurement strategy.